FAQs

How can I get in touch with Aussie Supplies?
To reach our support team, simply visit the “Contact Us” page located in the website header. One of our friendly staff members will assist you within 24-48 hours.

Where are the products located and shipped from?
All of our products are stored and shipped from within Australia. Depending on inventory levels and demand, stock may be kept in either Victoria or New South Wales. While our products are not manufactured in Australia, they are sourced from trusted suppliers in China, allowing us to offer high-quality items at the best possible prices.

What payment methods do you accept?
We accept all major forms of payment, including credit cards, PayPal, and Buy Now Pay Later options available on our product pages.

Is delivery free?
Yes! We offer fast, free delivery on all orders within Australia.

What if my order is delayed?
In the rare event of a delay, first check the Shipping Confirmation email you received - sometimes it may land in your spam or junk folder. If you still cannot track your order, feel free to contact us through the "Contact Us" page, and we’ll assist you.

What currency is the store in?
All prices on our website are displayed in AUD (Australian Dollars).